Privacy Policy
Last updated: June 25, 2026
1. Information We Collect
SmartForm ("we", "our", or "us") collects information you provide directly to us when you:
- Create an account (email, name, password)
- Make a purchase (processed securely by Creem - we never store payment details)
- Build and submit forms (form content, file uploads, voice recordings)
- Use our AI features (voice data, images for OCR)
- Contact our support team
2. Types of Data We Collect
Account Information: Email address, display name, password (hashed)
Form Data: Form schemas, themes, submission data, file uploads
Multi-Modal Input Data:
- Voice Recordings: Used for speech-to-text transcription via Whisper API
- Images: Used for OCR extraction via AI models
- Doodle/Handwriting: Used for text recognition
All voice and image data is processed temporarily and not stored on our servers after processing.
3. How We Use Your Information
- To provide and maintain our AI-powered form service
- To process payments through our secure payment provider
- To send service-related communications (account verification, billing)
- To provide AI features (speech recognition, OCR, natural language processing)
- To detect and prevent abuse of our platform
- To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share data only with:
- Payment Providers - Secure payment processing (transaction data)
- DeepSeek - AI API for form generation and field extraction
- Whisper API (OpenAI) - Speech-to-text transcription
- Service providers - Email delivery, hosting infrastructure
- Legal authorities - When required by law
5. Data Retention
We retain your data for as long as your account is active. When you delete your account, we remove or anonymize your personal data within 30 days.
Form submissions are retained until you delete them or your account.
6. Cookies
We use cookies to maintain your session and preferences. You can control cookie settings through your browser.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Export your data
- Delete your account and data
- Object to processing
- Restrict processing
To exercise these rights, contact us at support@smartform.com
8. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.
9. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect data from children.